Last Updated: 1/1/2025
Welcome to Mobile Chef. By placing an order with us, you agree to the following terms and conditions:
1. Orders & Payments
- Orders must be placed at least 4 days in advance.
- A 50% deposit is required to confirm your order, with full payment due on the days of the event.
- We accept payments via cash, check, Zelle, etc.
2. Cancellations & Refunds
- Cancellations made 72 hours or more before the event will receive a 90% refund.
- Cancellations made less than 48 hours before the event may be eligible for a partial refund or store credit.
- No refunds for cancellations on the day of the event.
3. Delivery
- Orders will be delivered within the agreed-upon time frame.
- Clients must ensure someone is available to receive the order. We are not responsible for delays due to unavailability.
4. Food Safety & Liability
- We prepare and deliver food following health and safety regulations.
- Once delivered, the client is responsible for proper food handling and storage.
- We are not liable for any issues arising from improper storage or consumption after delivery.
5. Allergies & Special Requests
- While we accommodate dietary restrictions, we cannot guarantee an allergen-free environment.
- Clients must inform us of any allergies at the time of ordering.
6. Changes & Special Requests
- Changes to an order must be requested at least 24 hours before the event and may be subject to additional charges.
7. Force Majeure
- We are not responsible for delays or cancellations due to circumstances beyond our control (e.g., natural disasters, emergencies, supplier issues).
8. Contact Information
For any inquiries, please contact us at (951) 235-0659
By placing an order, you acknowledge and agree to these terms and conditions.